Embedded Maximo Data Leadership and Development for a UK Gas Distribution Network

The Client

A leading UK gas distribution network responsible for delivering natural gas safely and reliably to millions of homes and businesses. The organization operates extensive critical infrastructure and relies on IBM Maximo as its enterprise asset management platform to manage a complex asset estate, operational work management, and maintenance processes.

The Challenge

As part of its digital transformation and system optimization initiatives, the client required specialist support to strengthen its Maximo data management capability and development capacity. Operating a complex EAM platform within a regulated utility environment presents specific challenges, maintaining consistent data structures and governance controls across a large, diverse asset base is critical for both operational safety and regulatory compliance.

The client needed experienced Maximo expertise that could integrate with their internal teams, deliver improvements quickly, and ensure alignment with broader asset management and IT strategies.

What MaxIron Delivered

MaxIron provided a specialist Maximo Data Lead and Maximo Developer, embedded within the client's team and working collaboratively alongside internal stakeholders including asset management, IT, data governance, and operational maintenance teams.

• Data governance and quality: established improved governance and control of asset data across the Maximo platform, including data standards, inconsistency identification, and improvements to asset data structures and management processes
• Maximo development: hands-on development capability for system enhancements, configuration changes, troubleshooting, and integration support between Maximo and other enterprise systems
• Data migration and transformation: support for ongoing data migration activities, ensuring data integrity and usability for operational and regulatory purposes
• Continuous improvement: ongoing refinement of Maximo processes and functionality, with delivery of enhancements while maintaining production stability

Outcomes

• Strengthened data governance and asset data management practices across the platform
• Increased development capacity, faster delivery of system improvements and enhancements
• Improved consistency and quality of operational asset data
• Increased confidence in the integrity and usability of data for regulatory and operational reporting

Long-Term Support

MaxIron worked closely with internal teams to transfer knowledge and build internal capability. This collaborative approach left the client able to maintain and continue developing the Maximo platform independently. Beyond the direct scope, MaxIron provided advice on system improvements, data management approaches, and operational best practices, supporting the client's longer-term asset management objectives.