MaxIron leadership and senior IBM Maximo specialists

Leadership

The people accountable for your engagement

MaxIron is led by senior practitioners who have spent their careers in IBM Maximo. They run the business and stay personally close to every engagement. The wider team is senior across consulting, engineering and managed services, so the people designing, building, hosting and supporting your platform are the people with the experience to do it well.

Robert Carew — Chief Executive Officer, MaxIron

Robert Carew

Chief Executive Officer

21+ years in EAM and IBM Maximo

LinkedIn
"If a CIO change, an audit or a regulator letter can derail your EAM programme, you have a system, not a capability. The real decision in front of you is whose operating discipline your asset estate will inherit for the next decade."

Rob co-founded MaxIron in 2022 after more than two decades delivering IBM Maximo programmes for asset-intensive operators across rail, oil and government sectors.

He has held senior product, technology and architecture leadership roles at Arcadis Gen and EAMS Group, working on the Maximo platform from solution architecture through to product strategy. That route, hands-on architect to product strategist, is why his approach starts from the operating model and works back to the platform, rather than the other way round.

What Robert works on at MaxIron

Sets MaxIron's direction and, at senior leadership level, stays personally close to every implementation and MAS programme we run. The accountable owner when an engagement needs a board-level conversation about scope, value or risk.

Previously

  • Chief Product Officer, Arcadis Gen
  • Director, Technology Digital Innovation, EAMS Group
  • Maximo Solution Architect
  • Maximo Technical Architect

Education

B.Sc. Computer Applications, Dublin City University

Ivan Milic — Chief Operating Officer, MaxIron

Ivan Milic

Chief Operating Officer

20+ years in EAM and IBM Maximo

LinkedIn
"The smartest question to ask before signing a Maximo contract is what the platform looks like on day 1,000. Most of the answer lives in how integration, environments and upgrade paths are engineered, not in what is configured on day one."

Ivan co-founded MaxIron in 2022 and serves as Chief Operating Officer and lead technologist. His IBM Maximo career began at IBM itself, where he spent six years as a Maximo MIF and integration specialist before moving into senior architecture and CTO roles.

He has delivered Maximo programmes for some of the most demanding asset estates in Europe, including BG Group, Kier, Transport for London, NIE, Magnox, Bombardier, Rolls-Royce, BP, British Airways, Coca-Cola, Heineken and Halifax Bank of Scotland. The pattern across that work is consistent: the platforms that age well are the ones where integration, environments and upgrade paths are treated as first-class concerns from day one.

What Ivan works on at MaxIron

Runs delivery and engineering. Owns how environments are built, how upgrades are run, and how MaxIron's managed hosting and operations platform actually works. The first call when an engagement has a hard technical question.

Previously

  • Director of Technology, Arcadis Gen
  • CTO, InspireSoft
  • Maximo MIF Team Lead, IBM (2011–12)
  • Technical Specialist, IBM (2006–10)

Education

MSc Computer Software Engineering, University of Belgrade

Mark Seymour — Head of Sales and Business Development, MaxIron

Mark Seymour

Head of Sales and Business Development

28+ years in technology product and sales

LinkedIn
"Buying enterprise software is easy. Buying it in a way that survives a change of CIO and a five-year horizon is the actual job. That is the conversation worth having before contract."

Mark leads sales and business development at MaxIron. His career spans technology product strategy, innovation leadership and senior business development roles, most recently as Global Technology Innovation Director at Arcadis.

He works directly with senior decision-makers in asset-intensive organisations to align IBM Maximo and MAS investments with operational outcomes. The work he is most proud of is rarely the biggest deal; it is the deal that two years later the customer still considers the right one.

What Mark works on at MaxIron

First conversations with prospective clients. Helps senior buyers shape what they actually need from a Maximo or MAS partner before procurement starts. Stays involved through proposal and contract so the people promising the work are the people delivering it.

Previously

  • Global Technology Innovation Director, Arcadis
  • Innovation, Incubation and Product Design Director, Arcadis Gen
  • Senior Business Development Manager, Arcadis

Education

ThePowerMBA

Jonathan Heward — Head of Account Management, MaxIron

Jonathan Heward

Head of Account Management

25+ years in IBM Maximo

LinkedIn
"Asset data either supports the way the business is run or it gets worked around. The job of a good Maximo programme is to make the supported path the easier path."

Jonathan leads account management at MaxIron. His Maximo career spans more than 25 years, including 16 years as Principal Maximo Business Consultant at Vetasi and a decade at BP working on multiple Maximo implementations.

At BP he played a leading role in defining ISO 14224, API RP 14C and ISO 15926-aligned data standards across BP's global Maximo estate. He brings that standards-led discipline to every MaxIron client engagement, particularly where regulatory reporting and reliability data have to hold up under audit.

What Jonathan works on at MaxIron

Looks after MaxIron's clients once they are live. Owns the long-running relationships, the service reviews and the roadmap conversations. The accountable owner that operations and asset-management leaders deal with day to day.

Previously

  • Principal Maximo Business Consultant, Vetasi (16+ years)
  • Senior Business Consultant, BP (10+ years)
Bill Hulbert — Head of Solutions, MaxIron

Bill Hulbert

Head of Solutions

30+ years in EAM and IBM Maximo

LinkedIn
"A Maximo solution is only as good as the data and the day-to-day decisions it supports. Design from the operating reality of the people doing the work, not from the screens."

Bill leads solution design at MaxIron. He is a senior Enterprise Asset Management consultant with more than three decades on Maximo and adjacent platforms across rail, airports, water and defence.

Most recently he spent four years on Maximo at Transport for London, leading the SAP to Maximo migration for London Overground and the Ellipse to Maximo migration for London Underground, before moving into continuous improvement and upgrade work. Earlier he ran Heathrow's Maximo upgrade and mobile rollout to 450 front-line engineers, and managed Maximo for Gatwick Airport through its separation from BAA. The thread across that work is turning a Maximo programme into something the business actually runs on.

What Bill works on at MaxIron

Owns how MaxIron shapes Maximo solutions for clients. Translates operational requirements into a Maximo design that holds up in the field, and stays close to the work through delivery, testing and go-live.

Previously

  • Maximo and Power BI Consultant, London Overground / TfL
  • Business Lead, Asset Information Projects, Heathrow
  • Maximo Asset Data Project Manager, Heathrow
  • Maximo EAM Consultant, Gatwick Airport
  • Safety Reliability Engineer, WS Atkins

Education

B.Eng. Aerospace Engineering, University of Southampton

Milos Jakovljevic — Head of Architecture, MaxIron

Milos Jakovljevic

Head of Architecture

12+ years in software architecture and EAM

LinkedIn
"Architecture earns its keep on the boring days. If the platform is hard to deploy, hard to upgrade or hard to integrate, the elegant design on paper does not matter."

Milos leads architecture at MaxIron. His background is full-stack engineering and technical leadership, with the last several years focused on IBM Maximo and MAS at architect level for Arcadis Gen, EAMS Group and Harbour Energy.

At Harbour Energy he was senior technical consultant on a complex upstream Maximo estate. At Arcadis Gen and EAMS Group he was the technical architect behind Maximo and EAM product work used by asset-intensive operators. He brings the same engineering discipline to MaxIron: integration, environments and upgrade paths designed to be operated, not just delivered.

What Milos works on at MaxIron

Owns the architecture of every MaxIron Maximo and MAS deployment. Decides how environments, integrations and upgrade paths are engineered so the platform stays maintainable through MAS upgrades, regulatory change and operational growth.

Previously

  • Engineering Lead, Upwork
  • Senior Technical Consultant, Harbour Energy
  • Technical Architect, Arcadis Gen
  • Technical Lead, EAMS Group
  • Senior Full Stack Developer, InspireSoft

Education

B.A.Sc. Electrical Engineering and Computer Science, School of Electrical Engineering and Computer Science Applied Studies

The wider senior team

Behind the leadership: senior practitioners across consulting, engineering and operations

MaxIron is intentionally built around senior practitioners. The roles below are the operational backbone behind every engagement — named individuals are introduced during proposal so you know exactly who will be on your account before you sign.

Principal Maximo Consultants

15–25+ years

Typical sectors

Utilities, oil & gas, transport, defence

What the role does

Lead designers on implementation and MAS upgrade engagements. Shape the operating model, configuration and go-live plan; stay through hypercare.

Solution Architects

10–20 years

Typical sectors

Cross-sector, regulated environments

What the role does

Own the end-to-end design of Maximo and MAS solutions: applications, security, integration patterns, environments and upgrade paths.

Integration Engineers (MIF / Kafka / iPaaS)

8–15 years

Typical sectors

ERP, GIS, SCADA, finance

What the role does

Build the production-grade integrations that decide whether Maximo trusts the rest of the estate — and vice versa.

Cloud & Platform Engineers (SRE)

8–15 years

Typical sectors

Multi-cloud, OpenShift, IBM Cloud

What the role does

Run the managed hosting estate. Patching, backups, monitoring, capacity, security hardening — the things that keep MAS available 24/7.

Maximo Developers

6–15 years

Typical sectors

Cross-sector

What the role does

Configuration, automation scripts, BIRT reports, integrations and the MaxIron product stack itself (Sentinel, Diagnose, Autoheal, Pipelines).

Maximo Mobile Specialists

6–12 years

Typical sectors

Field services, utilities, airports

What the role does

Design and roll out Maximo Mobile and offline patterns to field crews: lone-worker, permits, materials, end-of-shift workflows.

Data & Master-Data Leads

10–20 years

Typical sectors

Regulated, ISO 14224, ISO 55000

What the role does

Asset hierarchy, classification, failure-coding and master-data discipline. Make the system of record audit-ready.

Application Support Engineers

5–15 years

Typical sectors

Cross-sector, 24/7 estates

What the role does

Front-line ticket triage, incident response, small changes and BAU enhancement work under SLA.

Programme & Delivery Managers

15–25+ years

Typical sectors

Regulated capital programmes

What the role does

Plan, sequence and run delivery. Senior, MSP/Prince2-aware, comfortable in front of steering committees and regulators.

We deliberately do not list every consultant on the website — named individuals are introduced during proposal, with bios and references, so you can validate the people on your account before contract. The delivery portal shows how that team is organised on engagement.

A member of the senior leadership team is the accountable owner on every engagement, from first conversation through to business as usual.