Business process optimisation

Maximo only delivers if the business processes around it do too

Work management, planning, inventory, reliability and PM are where Maximo programmes actually deliver benefit, or fail to. We do the operational work alongside the technical work, with senior asset-management practitioners.

Talk about process work Meet the practitioners
Senior asset management consultants working through process change diagrams with a client team

Most Maximo programmes that fail to deliver value fail on the operational side, not the technical side. The system is configured, training happens, go-live lands — and then planning is still ad hoc, work is still reactive, inventory still drifts, and reliability data still goes nowhere. We do the process work that prevents that, alongside the technical delivery.

Where we focus

  • Work management: planning, scheduling, backlog discipline, supervisor flow
  • Preventive maintenance: PM strategy, optimisation, ISO 55001-aligned design
  • Reliability: failure data quality, RCM where the data supports it, action tracking
  • Inventory and procurement: stock policy, criticality, vendor performance
  • Operational reporting: KPIs that change behaviour, not dashboards nobody reads
  • Audit and compliance: ISO 55001, sector frameworks, regulatory readiness

How this fits with the rest of the programme

We routinely combine process work with new implementations, MAS upgrades, mobile rollouts and data migration. The sequence matters: technical decisions taken without operational input nearly always cost more to fix later than to design properly upfront.

Sectors we have done this in

Related capabilities

Related capabilities you might also need

Maximo configuration → IBM Maximo implementation → Maximo to MAS upgrade → Maximo Mobile rollouts → Data migration into Maximo → Maximo integrations → Managed Maximo hosting → MAS AppPoints & licensing → IBM Maximo partner (UK & Ireland) →

MaxIron products

MaxIron products that put process change on a foundation

MaxIron Assist → MaxIron AI Smart Data → MaxIron Blueprint → See all MaxIron products →

Frequently asked questions

What is business process optimisation in a Maximo context?
It is the work-management, planning, inventory, reliability and PM process change that has to happen alongside any Maximo programme so that the system actually drives operational behaviour. Without it, even a well-implemented Maximo turns into a reporting tool that nobody trusts.
Do you align to ISO 55001 and sector standards?
Yes. We design process change to be compatible with ISO 55001 asset management principles and sector-specific frameworks (rail, utilities, oil and gas, aviation) where relevant. We use ISO 55001 where it actually helps the operation, not as a software project framing.
Where does this fit with implementation or upgrade?
It almost always sits alongside a new implementation or a Maximo to MAS upgrade. The technical change is the easier half; the operational change is what determines whether the programme delivers benefit.
Do you do this without a Maximo project?
Yes. We are often asked to assess existing work management or reliability processes, identify the changes that would actually improve outcomes, and then either help the client implement them in their existing Maximo or feed them into a planned upgrade.
How do you measure success?
In agreed operational outcomes: schedule compliance, planned-to-reactive ratio, mean time between failure where reliability data supports it, inventory turn, and audit readiness. We commit to outcomes the data can back.

Process change that the Maximo investment can stand on

Tell us where your work-management, planning or reliability processes feel like they are holding the platform back. We will tell you which changes would actually move the needle.

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