Audit your Maximo estate. Then heal it, with the same product set.

A Maximo health check is not a single tool you run. It is a structured audit of seven areas of the platform that decides whether the system is on a good path or quietly drifting into the kind of state that costs money to recover. The deliverable is a triaged list of findings with a remediation plan and an honest view of what the platform is actually capable of supporting today.

The audit itself is the easy part. The hard part is what happens next: who fixes the findings, how quickly, with what evidence, and how the platform is kept healthy after the consultants leave. We approach health checks differently from most partners because we run them on top of our own product set, so the audit is the start of a continuous health regime, not a one-off engagement.

The seven areas we check

1. Data quality and the asset hierarchy — depth, naming, criticality coding, failure coding, locations, inventory and vendor master data.
2. Work-management discipline — planned vs reactive ratios, completion rates, close-out data quality, PM compliance, priority discipline.
3. Integrations — inventory, error volumes, retry behaviour, authentication and credential rotation across SAP, Oracle, ServiceNow, GIS, SCADA, identity and finance.
4. Performance — application response time on the busiest screens, database health, JVM behaviour, cron and escalation overrun, queue depths.
5. Security and access — user and group inventory, privileged access review, audit trail coverage, SSO and MFA posture, encryption and key management.
6. Operability and platform health — backup posture, monitoring and alerting, patching cadence, environment topology, change control and runbooks.
7. Upgrade-readiness — customisation profile, configuration vs customisation balance, database vendor and version implications, integration re-pointing and skills gap.

The full method, with what "good" looks like in each area, is published in our Maximo health check guide.

What you get

• A triaged findings register. Each finding has area, severity, evidence, recommended action, estimated effort, and a link to the underlying data extract or query that produced it.
• A one-page executive summary that tells the senior sponsor whether the platform is in good, acceptable or fragile shape, and the three things that matter most to address.
• A remediation roadmap, grouped into quick wins (a fortnight), structural fixes (a quarter) and platform-level work (a programme). Each item has a cost band and a dependency note.
• An honest read on whether the platform is ready for the next move — MAS upgrade, mobile rollout, new sector, regulator audit — or whether stabilisation needs to come first.

Audit, then heal — with the same product set

Most partners hand a customer a PDF and walk away. We do not. The MaxIron product set is what makes the findings actionable in the same engagement, and what keeps the platform healthy after we leave.

• MaxIron Sentinel is the source of truth for what is genuinely slow or broken in production at peak. After the engagement, the audit becomes a live dashboard, not a six-monthly memory.
• MaxIron Diagnose turns a Sentinel alert (or a user complaint) into a clear cause, a clear location and a clear next action. MTTR drops in hours, not percentages.
• MaxIron Autoheal closes the loop on the recurring operational events Maximo throws up — stuck cron tasks, blocked queues, expired tokens — so the same five findings stop coming back every cycle.
• MaxIron AI Smart Data surfaces the data-quality problems a manual review would miss in two weeks, and is then the same product that does the cleanup at scale, with audit. The data-quality finding and the data-quality remediation are the same product.
• MaxIron Cloud Manager makes "the same audit, on every estate, with comparable evidence" feasible at all when there is more than one estate to look at.
• MaxIron Change Control means the remediation actions out of the health check are themselves changes — with approvals and an evidence trail — so the customer ends the engagement with a stronger change posture than they started.
• MaxIron Blueprint is what we move the customer back towards where the audit finds genuine configuration drift — sector-aware, distilled from years of MaxIron deliveries — so the platform stops drifting in the first place.

Who this is for

• Operations leaders who suspect the platform is drifting but cannot prove it with the evidence they have today.
• IT and platform owners who have inherited a Maximo or MAS estate and need a defensible baseline before signing the next change.
• Programme sponsors who are weighing a MAS upgrade and want a real-evidence read on readiness, not a vendor pitch.
• Acquirers and integrators doing pre-acquisition or post-acquisition due diligence on a Maximo estate they are about to own.