MaxIron Assist
Resolve Maximo work without leaving Manage
Ask about work orders, assets and locations, then open the matching Manage screen. Assist uses the signed-in Maximo user's access, and every prepared write waits for explicit human confirmation. The same product provides a side panel in IBM MAS Manage and MCP from an external tool, plus governed role work and data proposals in Portal.
Review Assist against one Maximo actionChoose by need
Assist works with Maximo users. Portal operates the estate.
Assist handles role-specific Maximo questions, controlled actions and proposals. Portal is the wider operating platform for cloud, support, delivery and agent runs.
Work with live Maximo records beside the signed-in user
MaxIron AssistManage chat, MCP, governed role work and data proposals in one product.
Operate cloud, support, delivery and agent runs across tenants
MaxIron PortalThe tenant-scoped operating platform containing Cloud, Support, DevOps and AI surfaces.
Key capabilities
Find the record, open the screen, control the change
- Answer in the user’s Maximo role
- Role-specific questions use live Maximo data available to the signed-in user. Focused tools search and explain work orders, assets and locations without widening site or organisation access.
- Move from answer to Manage
- Assist can navigate to the matching application, record or filtered list and work with the visible screen when the Manage browser connection is enabled. Write actions are off by default, and Maximo writes wait for explicit human confirmation.
- Carry controlled work beyond chat
- The same product exposes authorised tools through MCP, runs governed role work in Portal and creates data proposals for a person to accept. Data Loader applies accepted proposals.
Find the relevant record and prepare the next step.
Assist helps Maximo users query live records, reach the matching screen and prepare supported actions in their existing access context. The person remains in control: prepared writes require confirmation. Your team can use the Manage side panel or connect the same authorised tools through MCP.
Explore the authorised tool connectionProduct view
The same authorised Maximo tools through MCP
MCP is the API surface that lets Cursor or another client use Assist's Maximo tools. Reads use the signed-in user's existing access. For a write, Assist prepares the proposed action and waits for explicit confirmation. The confirmation expires after a short period, and the action and outcome are recorded.
Representative acceptance case
One Maximo question and one controlled action
The demonstration uses the customer's permitted test records to show the complete route from a role-specific question to a prepared action.
This is a qualification demonstration against representative work, not a named customer result. Anonymised customer engagements and reference conversations under NDA sit in the case studies.
What we walk through
- Ask a work-order, asset or location question under the signed-in user’s existing scope.
- Open the matching application, record or filtered list in Manage.
- Prepare a work-order status or worklog change, then stop before execution.
Pass condition
Pass when the answer uses permitted live data, navigation reaches the matching Manage record and the write cannot execute until the signed-in person confirms it.
Evidence retained: User, Manage instance, tool action, confirmation, outcome and timestamp. Connected-screen actions can also retain a screenshot hash.
Boundary that remains: Assist uses the signed-in user’s existing Maximo access. A prepared write does not execute until that person confirms it.
Buying information
How MaxIron Assist is sold and introduced
Assist is quoted for the Maximo environments, users and operating scope. We follow one representative read, navigation and controlled action to confirm fit before commercial scope is agreed.
Review Assist against one Maximo action- Price
- Quote on request.
- Buying shape
- One product covering Manage chat, MCP, governed role work and data proposals.
- Deployment
- A side panel in IBM MAS Manage, MCP access for an external client, and governed runs in Portal.
- Compatibility
- IBM MAS Manage in a desktop browser. Rich screen control also requires an enabled Manage browser connection.
Defined scope
Product boundaries
Assist keeps access, writes and screen control within explicit boundaries.
Prepared API writes are narrow
The current prepared write path supports work-order status changes and worklog entries. It is not a general record editor.
Screen control needs a connection
Rich control of visible tables, fields and dialogs requires enabled navigation and an active Manage browser connection.
Existing authorisation still governs access
Assist preserves the signed-in user context. It does not repair broad Maximo security groups or decide whether existing access is appropriate.
A person owns consequential actions
Write access must be enabled per user. Each prepared consequential action then waits for explicit confirmation before execution.
MaxIron Assist questions
- What does MaxIron Assist do in IBM MAS Manage?
- It gives a signed-in Manage user a side-panel assistant for live Maximo data. Users can query records, navigate Manage and work with the visible screen when the browser connection is enabled.
- Can MaxIron Assist change records?
- Only through a limited controlled path. Current prepared API writes cover work-order status and worklog entries. Write actions are off by default and require explicit confirmation before execution.
- How do MCP and Portal relate to Assist?
- MCP provides the same authorised Maximo tools to an external client. Portal provides the environment for longer governed role work and human review. Both are parts of the same Assist product.
Test Assist with one Maximo question and one controlled action
Use a representative record question, the matching Manage screen and a status or worklog action that must stop for confirmation.
Bring this to the first call
- A work-order, asset or location question
- The Manage application and user role involved
- One work-order status or worklog action to prepare