Why MaxIron

One partner for the life of the Maximo estate

Implementation, MAS upgrade, managed hosting and application support from the same named team. The products used on the programme are published on this site.

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130+ years
Combined leadership on IBM Maximo

Careers from MRO Software and IBM onwards. Named on the leadership page.

7 sectors
Where the work runs today

Utilities, transport and airports, manufacturing, oil and gas, maritime, public sector, building materials.

6
Engagements written up

Anonymised at procedure level on the case studies page, with durations taken from those write-ups.

IBM Gold
Partner Plus tier for MAS

Reseller and services partner, listed on ibm.com. Scopes and the other public marks are on recognition.

Accountability

Who still owns the estate after go-live

Most Maximo estates pass through more than one supplier. The cost shows up at the joins: application, platform, integration and the people who remember why a customisation exists.

Split across suppliers

A project partner, a hoster and a support desk, each with a clean handover and a gap where the work actually fails.

One MaxIron programme

The people who built it host it and support it, on the same products, with a named engineer when something breaks.

Implementation

A project team that leaves at go-live. The hoster and the support desk inherit an estate they did not build.

The same delivery team stays through hosting and support, so the people who made the decisions still own them.

Upgrade

A separate upgrade partner relearns the customisations, integrations and operational quirks from a handover pack.

The inventory is already ours. The trial upgrade week is run by people who will operate the result.

When something fails

A ticket is opened with whoever holds that layer. The join between application, platform and integration is nobody's problem.

A named engineer who can see Pipelines, Change Control and Sentinel on the same estate.

The tooling

Each supplier brings their own spreadsheet, ticket tool and release habit. None of it is the client's after they leave.

Cloud Manager, Pipelines, Change Control and Sentinel ship on the programmes we run. They stay with the estate.

How the work runs

Measure, decide, deliver, operate

The same sequence on an implementation, an upgrade or a live estate we take over. Each step produces an artefact the client keeps.

  1. 01

    Measure

    Customisation and integration inventory first. For an upgrade, that is the input to a fixed quote and a trial run in a non-production environment.

  2. 02

    Decide

    Upgrade or rebuild, hosted or on the client platform, which MAS components are in this phase. Written down before the build starts.

  3. 03

    Deliver

    Named architect, agreed release cadence, and a record of who approved each change. The products that hold that record are on the products page.

  4. 04

    Operate

    MaxIron Cloud and application support from the team that delivered, not a separate contractor bench.

For a 7.6 estate, start with the upgrade quote. For an estate already in service, start with a 30-minute health-check review.

Engagement shape

What a programme actually looks like

Taken from write-ups already on this site, not from a rate card.

Duration we have published
7 to 13 months

MAS upgrades written up for a UK ferry operator (7 months) and a UK airport (9 months). A 13-month operating-model move at a building materials group.

Who shows up
Named architect plus delivery

Leadership is published on the team page. Consultants who will do the work are named during proposal.

What is in scope
Platform, data, integrations, mobile

The mix is set by the inventory, not a standard package. MAS modules beyond Manage are added when the data that feeds them exists.

What this needs from you

  • Access to the live estate and the people who run it day to day
  • A decision-maker who can settle upgrade versus rebuild, and hosted versus on-platform
  • The regulatory or reporting cycle the work has to satisfy

Credentials

IBM Gold Partner, ISO/IEC 27001, ISO 9001 and Cyber Essentials, and a UK G-Cloud 14 supplier.

The registers, the scope of each mark, and what it does not prove are on recognition.

Where we fit

Four requirements another supplier is better placed to meet

Each is named on the first call, with a recommendation on where to look instead.

An award decided on day rate

We price senior practitioners and named accountability. Where the evaluation is a rate card comparison, a supplier built for volume staffing wins it, and our price holds at the level we can staff properly.

A platform other than IBM Maximo

This is a specialist IBM Maximo and MAS practice, and it is the only enterprise asset management platform we carry. A second platform would be learned at your expense, so we decline the work.

A fixed price on an unmeasured scope

We quote fixed against a measured inventory and name the parts that remain judgement. Before the measurement exists you get a range, and the reason it is still a range.

Seats filled with no capability left behind

Where we embed specialists, knowledge transfer is written into the brief and assessed at the end. Where the requirement is headcount alone, a staffing agency is the right supplier.

Put the open question to a senior engineer.

Forty minutes, no slides. Describe the estate as it stands and we will name what we would take on, what stays with your team, and where another supplier is better placed.

Useful to have on the call

  • Your Maximo or MAS version, fix pack level and number of environments
  • The customisation and integration inventory, however incomplete
  • The regulator, framework or standard your reporting has to satisfy
  • The date that is already fixed, and who fixed it
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